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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    How do I place my order?

    Step 1: Click on the Category of your choice. Step 2: Click on SHOP NOW. Step 3: Click on ADD TO CART. Step 4: Click on CHECKOUT where you must complete the details of your order and place your order successfully..

    How do I know that my order is confirmed?

    For all Prepaid orders, once you place your order, your confirmation status will be automatically updated on your Account section. If your chosen mode of payment for that order is Cash On Delivery, you will get an email and SMS on your registered contacts asking you to reply with a ‘YES’ to confirm your order. Once you have confirmed ‘YES’, you will get a confirmation email and SMS on your registered email address and mobile number respectively.

    How do I sign up for a Eiraa account?

    All you need to do is provide us with your name, email address, mobile number and a password of your choice.

    What payment types do you offer?

    or Indian orders: You can pay for purchases using Cash on Delivery, Debit, Credit card, Netbanking methods as well as a variety of Wallets such as Paytm, Freecharge, Mobikwik etc. You can also pay by Cash cards such as ITZ Cash Card, Oxigen and Paycash.e.

    Send us an email in case of any queries at contact@eiraa.com